2-1-1- Needs & Trends Analysis

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2-1-1 Texas/United Way of the Brazos Valley has released the 2013 Needs and Trends Analysis. The Needs and Trends Analysis is produced annually to bring awareness to elected officials and key community members in the Brazos Valley Region regarding the use of 2-1-1 Texas.

“The purpose of the Needs and Trends Analysis is to not only inform the public about the work that 2-1-1 Texas does in the Brazos Valley, but to also highlight common needs of residents,” says Missee Mora, 2-1-1 Manager and Outreach Coordinator. “Requests for basic needs such as food, utility assistance, and housing accounted for about two thirds of the services requested, and those requests increased since 2012.”

Alison Prince, Interim Executive Director for United Way of the Brazos Valley states, “For many members of our community, the solution to their family’s needs begin with a call to 2-1-1. United Way of the Brazos Valley is committed to using the findings in the 2013 Needs and Trends Analysis to continue advocating for solutions that change people’s lives.”

2-1-1 Texas is a free information and referral line, answered by nationally certified specialists 24 hours a day, seven days a week. When callers dial 2-1-1, they are connected to the 2-1-1 center in their region. These trained experts have access to the most comprehensive database of community-based organizations, government agencies and nonprofits that exist in Texas.

Information can be provided in more than 90 languages, including services for the hearing impaired. In 2013, the Brazos Valley 2-1-1 Center received almost 49,000 calls. All reports produced by 2-1-1 can be accessed at www.uwbv.org.

2-1-1 Texas is a partnership between the State of Texas Health & Human Services and United Way of the Brazos Valley.

For information and referrals, just dial 2-1-1.